EPAM SYSTEMS, Project – Ticketmaster
|QA Engineer
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Summary
Ensured quality for a high-load ticketing and reports platform serving millions of global users, managing complex integrations across web, desktop, and third-party systems.
Highlights
Maintained and expanded a comprehensive test suite of over 2500 test cases in TestRail, ensuring thorough coverage for critical platform functionalities and reducing defect escape rate.
Managed and analyzed 500+ automated test runs, identifying and resolving issues to maintain high system reliability and performance for a high-traffic platform.
Mentored and successfully onboarded 3 junior QA engineers, enhancing team capabilities and contributing to overall project efficiency and knowledge transfer.
Spearheaded functional, GUI, non-functional, localization, and integration testing, ensuring robust performance and user experience for a global user base.
Leveraged AI-assisted testing with Claude Code for task and bug investigation, reporting, and creating BDD automated tests, improving defect detection efficiency.