Mikhail Kozlov

Senior QA Engineer

, BY.

About

Highly accomplished Senior QA Engineer with 7 years of experience in software testing for complex web applications and enterprise platforms, specializing in end-to-end quality assurance and AI-assisted testing. Proven ability to lead test documentation, implement advanced testing methodologies, and mentor junior engineers, consistently delivering high-quality software solutions. Adept at optimizing QA processes within Agile environments to drive efficiency and ensure robust system performance.

Work

EPAM SYSTEMS, Project – Ticketmaster

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QA Engineer

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Summary

Ensured quality for a high-load ticketing and reports platform serving millions of global users, managing complex integrations across web, desktop, and third-party systems.

Highlights

Maintained and expanded a comprehensive test suite of over 2500 test cases in TestRail, ensuring thorough coverage for critical platform functionalities and reducing defect escape rate.

Managed and analyzed 500+ automated test runs, identifying and resolving issues to maintain high system reliability and performance for a high-traffic platform.

Mentored and successfully onboarded 3 junior QA engineers, enhancing team capabilities and contributing to overall project efficiency and knowledge transfer.

Spearheaded functional, GUI, non-functional, localization, and integration testing, ensuring robust performance and user experience for a global user base.

Leveraged AI-assisted testing with Claude Code for task and bug investigation, reporting, and creating BDD automated tests, improving defect detection efficiency.

EPAM SYSTEMS

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Senior QA Engineer

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Summary

Leads quality assurance for an Enterprise LLM gateway platform, managing AI model deployments, routing, access control, and evaluation to ensure high performance and reliability.

Highlights

Pioneered the integration of AI-assisted testing using Claude Code, significantly enhancing the efficiency of test case generation, bug investigation, and codebase exploration.

Orchestrated comprehensive functional, GUI, and regression testing for the LLM gateway, ensuring robust quality across AI model deployments and critical platform functionalities.

Collaborated closely with development teams to analyze requirements, identify and replicate defects, and validate fixes, contributing to streamlined development cycles and improved software stability.

Developed and maintained critical test documentation, including test cases and bug reports, to support continuous quality assurance and ensure alignment with project specifications.

CAPITAL ASSET EXCHANGE AND TRADING LLC

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QA Engineer

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Summary

Served as the sole QA Engineer for an Enterprise CRM platform, overseeing the entire deal lifecycle from lead registration to closure and integrating AI-powered email processing.

Highlights

Led end-to-end quality assurance for the platform, from development to production release, ensuring high standards for an AI-powered CRM system.

Initiated and implemented JMeter performance testing from scratch, identifying and resolving critical performance bottlenecks that improved user experience and system stability.

Conducted thorough testing of an AI-powered neural network, ensuring accurate automated user registration and CRM data enrichment via email parsing.

Provided daily test reports and actively participated in defect validation, significantly contributing to the timely delivery of platform enhancements.

Trained new team members for the Software Testing Engineer role, facilitating smooth onboarding and knowledge transfer.

ANDERSEN LAB, Project – Tinkoff

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QA Engineer

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Summary

Contributed to the quality assurance of an innovative app-in-app marketplace within Tinkoff mobile banking, enabling seamless shop registration and product sales.

Highlights

Executed comprehensive functional, GUI, non-functional, and regression testing across multiple devices and platforms, ensuring high-quality user experience.

Performed extensive API testing and collaborated with developers to identify and resolve defects, ensuring robust system integrations and functionality.

Developed and maintained test cases, providing daily test reports and actively participating in defect validation to accelerate release cycles.

Reviewed and updated automation cases, contributing to improved efficiency and reliability of the testing process.

Actively engaged with the admin panel to validate defect fixes and ensure system integrity.

Education

IT Academy

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Certificate Software tester

FRANCISK SKORINA GOMEL STATE UNIVERSITY

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No degree Phisics, Automated Information Processing Systems

Languages

Russian

English

Skills

Soft Skills

Problem-solving, Analytical Skills, Attention to Detail, Organizational Abilities, Effective Communication, Mentoring, Onboarding, Continuous Learning Mindset.

Hard Skills

Software Development Lifecycle (SDLC), Testing Methodologies, Automated Testing Tools, Selenium, JUnit, Java (for test automation), SQL Queries (database testing), Performance Testing (JMeter), Agile Development Methodologies (Scrum, Kanban, SAFe), Test Plan Creation, Test Case Execution, Test Suite Creation, Regression Suite Creation.

Test Management

Jira, TestRail, Confluence, TFS, Azure DevOps.

Automation Testing

Selenium WebDriver (Java), Selenium IDE, BDD.

CI/CD

Gitlab CI, Github Actions.

Performance Testing

JMeter.

API Testing

Swagger, Postman.

Database

SQL Management Studio, DBeaver, MySQL Workbench.

Message Queuing Service

Kafka, Kibana, RabbitMQ.

Other Tools

DevTools, Figma, Addons for Chrome, Visual Studio, Mitel, Outlook, Claude Code (AI-assisted testing).